Terms of Service

Last updated on April 16th, 2020

Terms of Service This Web Hosting Agreement ("Agreement") is between uWebName ("uWebName"), and the person (individual or legal person) who signs uWebName's service order and set up form (the "Order") incorporating this Agreement by reference ("Customer"). This Agreement governs Customer's use of uWebName’s Web hosting service. Please read this agreement carefully. By agreeing to our terms of service and acceptable use policy on the account signup form, signing up, communicating with us, paying for and/or using our services, you are agreeing to be bound by the conditions and terms of this agreement, our acceptable use policy, and our privacy policy.

Payments and Billing

You agree to provide adequate payment for services received from uWebName, prior to the period during which those services are provided. You agree that, until and unless you notify uWebName of your desire to cancel one or all of the services received, these services will be charged on a recurring basis. As a uWebName customer, it is your responsibility to ensure that your payment information is up to date and that all invoices are paid on time. Any invoice due after 3 days will result in the account being suspended until the account balance is paid in full. They can be refunded. If you need assistance with this provision, please contact our collection team.

Money Back Guarantee

If an account with a (7) day money-back guarantee is purchased and cancelled within (7) days of sign up, the Customer will, upon request, receive a full refund of all hosting fees. Requests for these refunds should be made through our Billing Team. Refunds made for a (7) day money-back guarantee will not include domain registration fees, setup fees, or any fees for additional services that are purchased in the first (7) days. Money-back guarantee is only applicable to those products and services that are specified with this offer. Any other products or services with no specification of money-back guarantee are not entitled to a refund. Under the money-back guarantee, only first-time accounts are eligible for a refund. For example, if you've had an account with us before, cancelled and signed up again, you will not be eligible for a refund. This is to protect our money-back guarantee from being abused. uWebName reserves the right to determine the definition of first-time account. Violations of the Terms of Service will waive the refund policy.

Refund Policy Refund Center

You have up to 7 days to request a refund for your purchase. Attention is not applicable to buying domains. open a support ticket that will be answered within 3 hours.

Bandwidth & Storage Usage

You are allocated a monthly bandwidth and storage allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until more bandwidth or storage is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.

Backups & Data Loss

Your use of this service is at your sole risk. Our backup service runs once a day and only 30 days of backups are kept. This service is provided to you as a courtesy. uWebName is not responsible for files and/or data residing on your account. Customer agrees to maintain a current copy of all content hosted by uWebName notwithstanding any agreement by uWebName to provide backup services.

Privacy Policy

Terms of Service as of this moment, all terms of this contract are effective irrefutable.